adaloveshandmade web store FAQ section

All items will be shipped through Canada post. Buyer is responsible for any tax and duty. Shipping cost is non refundable unless a wrong item is sent. Due to COVID19 out break, Canada Post is experiencing delay. Please be patient with your shipment. To CANADA: Expedited Parcel. Includes tracking and delivery confirmation. Up to $100 coverage. To USA: Tracked PacketTM- USA. 5~13 day. Includes tracking and delivery confirmation. Up to $100 coverage.

I make all my jewelry with a lot of care, passion, and attention to detail. Please take care of your beautiful handcrafted pieces, treat them with care and they will last for years. Although I test all my pieces to ensure that they are strong enough to be worn during daily activities, they are not made to be worn during sports and activities such as cleaning and gardening. I don’t recommend wearing jewelry in water, especially chlorinated pools and hot tubs. be sure to remove your pieces before sleeping and when applying cosmetics, perfumes, sprays, creams and oils. Sterling silver, like other precious metals, can oxidize with time. It is a good idea to store silver in an air-tight zip bag. If sterling does become tarnished, it is easily restored to its original gleam by a treated polishing cloth. Therefore I include a polishing cloth in all orders. Just make sure that you DO NOT wash the polishing cloth. Or you may simply place a pan on the stove and heat. Add a sheet of aluminum foil to the bottom of a pan. Add two to three inches of water to the pan. Add one teaspoon baking soda and one teaspoon of salt, and bring to a boil. Add silver pieces to the boiling hot mixture for a minute, making sure the mixture covers the silver pieces. Remove silver items with tongs. Rinse well with clean water.

Over time copper will naturally change colors – transforming from a shiny brown color to darker browns. This process is called “patina” which actually protects and preserves the metal underneath. Some people prefer the newer look of copper. If you would like to bring the shiny brown colour back, you can follow this simple method: dip your copper jewelry in a mixture of 3 part of water, 1 part vinegar and a pinch of salt for a few seconds. The patina will come right off.